Privacy Policy
Last updated: June 2026
On our website, we collect and use user data. This document explains how we process this information. By using our website, you agree to the terms set out in this Privacy Policy.
1. HOW IS DATA COLLECTED ON OUR WEBSITE?
We use cookies and registration forms to collect user data. Cookies help us understand how users interact with our portal. Users who accept cookies should consult our Cookie Policy in the dedicated section.
Registration forms allow us to collect general and personal data. General data, such as gender, age and location, does not identify a specific user, which allows us to share it with our partners for advertising or marketing purposes. However, information such as name, date of birth and contact details is considered confidential and requires special protection; it may only be used within our company.
We may collect the following types of personal data:
- Full name and email address (when provided via contact or subscription forms)
- IP address and approximate geographic location
- Device type (desktop, mobile, tablet)
- Operating system and browser type and version
- Pages visited, buttons clicked, and time spent on each page
- Referral source (how you arrived at our website)
- Cookie identifiers and session data
We do not collect sensitive personal data such as financial information, government identification numbers, or health data.
2. THE NEED TO USE USER DATA
Without user data, our company cannot carry out its advertising and marketing activities. This data enables us to create a profile of our target audience, which is essential for developing marketing strategies and advertising campaigns. This profile may also be shared with our partners who help us promote the site on social media.
Specifically, we use your data to:
- Respond to your enquiries and support requests
- Send newsletters and updates (only if you have subscribed)
- Analyse site traffic and user behaviour to improve content and functionality
- Personalise the experience based on your preferences
- Conduct internal research and statistical analysis
- Comply with legal obligations and enforce our terms
We will not use your data for automated decision-making or profiling that produces legal or similarly significant effects on you.
3. SHARING YOUR DATA WITH THIRD PARTIES
We do not sell your personal data to third parties. However, we may share data with trusted service providers who assist us in operating our website and delivering our services, including:
- Google Analytics — website traffic analysis (Google LLC, USA)
- Google Ads — advertising and conversion tracking (Google LLC, USA)
- Meta Pixel (Facebook) — advertising and remarketing (Meta Platforms, USA)
- Instagram Ads — advertising (Meta Platforms, USA)
- YouTube Advertising — video advertising (Google LLC, USA)
Each of these providers has its own privacy policy and processes data in accordance with applicable law. You can opt out of their data collection using the tools provided on their respective platforms.
We may also disclose your data where required by law, court order, or regulatory authority.
4. COOKIES AND TRACKING TECHNOLOGIES
Like most websites, we use cookies, which are files stored in your browser. They help us understand how you use the site and tailor the content to your needs.
We use the following types of cookies:
- Essential cookies — necessary for the basic functioning of the platform (authentication, security)
- Preference cookies — remember your personalised settings
- Analytical cookies — measure audience and platform usage
- Marketing cookies — allow us to offer you relevant content and advertising
You can manage your cookie preferences at any time via our cookie banner or your browser settings. For full details, please see our Cookie Policy page.
5. USER DATA SECURITY
Our website implements all necessary security measures to protect information. We use dual encryption for both the website and the data transmission channel. Our databases are hosted in reliable and secure data centres. Access to user data is restricted and measures are in place to prevent unauthorised backups. Only team members who need this information to operate the site or communicate with users are granted access.
6. DATA RETENTION
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:
- Contact form data: up to 12 months after your last interaction
- Newsletter subscription data: until you unsubscribe
- Analytics and cookie data: as defined by the respective third-party provider (typically 14–26 months)
- Legal and compliance records: up to 6 years as required by UK law
After the applicable retention period, your data is securely deleted or anonymised.
7. YOUR RIGHTS AS A USER
The user may refuse to consent to the use of their data from the outset or withdraw their consent at any time.
Under UK GDPR and the Data Protection Act 2018, you have the following rights regarding your personal data:
- Right to access — request a copy of the personal data we hold about you
- Right to rectification — request correction of inaccurate or incomplete data
- Right to erasure — request deletion of your personal data ("right to be forgotten")
- Right to restriction — request that we limit how we process your data
- Right to data portability — receive your data in a structured, machine-readable format
- Right to object — object to processing based on legitimate interests or for direct marketing
- Right to withdraw consent — withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at info@treintas.org. We will respond within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.
8. CHILDREN AND MINORS
Our website is intended solely for users aged 18 and over. We do not knowingly collect or process personal data from individuals under the age of 18. If we become aware that we have inadvertently collected data from a minor, we will delete it promptly. If you believe a minor has provided us with their data, please contact us immediately at info@treintas.org.
9. INTERNATIONAL DATA TRANSFERS
Some of our third-party service providers (such as Google and Meta) are based outside the United Kingdom. When transferring your data internationally, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner's Office.
10. CHANGES TO THE PRIVACY POLICY
The internet is constantly evolving, and so is our website. We therefore reserve the right to update this Privacy Policy from time to time. In the event of significant changes, we will notify you on the homepage or send a notification to those who have provided their email address. The date of the most recent update is shown at the top of this page. Your continued use of treintas.org after notification constitutes acceptance of the changes.
11. CONTACT DETAILS
If you have any questions about privacy or would like to find out more, please contact us:
Email: info@treintas.org
Phone: +44 20 3031 0888
Address: 20 St Thomas St, London SE1 9RS, United Kingdom